FAQ

Frequently Asked Questions

Everything you need to know before bringing your garment to the workshop. Can't find your answer? Write to us.

Booking & Timing

No, you can come to the workshop freely during our opening hours (Tuesday - Saturday, 10:00 AM - 2:00 PM and 3:00 - 7:00 PM): we'll assess the garment together and find the best alteration.

It depends on the work involved: simple alterations (hems, buttons) are often ready within a few days, while more complex ones (invisible mending, lining changes) take longer. We'll give you a precise timeframe at the assessment.

Whenever possible, yes. Tell us your deadline when you bring in the garment: we'll do our best to accommodate you, workload permitting.
Garments & Materials

Of course. We work on newly bought garments, vintage pieces and family heirlooms, with the same care and attention to detail.

Yes, we handle designer and high-end tailoring pieces with the utmost care, respecting the original fabrics, linings and finishes.

Yes, we offer specialised repairs and alterations for leather and fur garments, which require dedicated techniques and equipment.

Yes, we handle alterations for wedding dresses, formal wear and bridesmaid dresses, with multiple fittings to guarantee a perfect fit on the day.
Costs & Payment

The price depends on the type of garment, the fabric and the complexity of the alteration. We always give you a clear quote before starting the work, with no surprises.

We accept cash and card payments directly at the workshop when you collect your garment.

Didn't find the answer you were looking for?

Write to us or stop by the workshop directly: we're happy to help.

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